• Due to the limited amount of space within my suite, you will need to come to your appointment without anyone else tagging along. This is to ensure safety and comfort while you're relaxing at your appointment. It is also My Salon Suite policy that there be no animals within the suites unless they are service animals.

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• I ask that you please reschedule or cancel your appointment at least 24 hours before the beginning of your appointment. You will be charged 50% of service for less than 24 hour cancellation, and 100% of service for a no call, no show or day of cancellation. Cost varies per service. 

If you are more that 15 minutes late for your appointment, you will be subject to the no show fee and will need to be rescheduled. 

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• The fee collected for your color consultation will go towards your color service appointment. If after your consultation you decide to not book a color service appointment - your fee will be forfeited to Tousled with Jess to compensate for my time.

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• The fee collected for your extension consultation will go towards your extension instillation service. If after your consultation you decide to not book an extension instillation service appointment - your fee will be forfeited to Tousled with Jess to compensate for my time.